RedFamosa – SMM Panel With Omnichannel CRM & Reseller SaaS

Most SMM panel scripts stop at the catalogue: services, orders, a wallet, done. RedFamosa goes two steps further. It answers your customers across WhatsApp, Messenger, Instagram, Telegram, e-mail and a web-chat widget from one inbox — with AI when you want it — and it lets you sell child panels to resellers on their own domain, on a monthly plan you charge automatically.

You are not buying a store. You are buying the platform that runs one, and the business that resells it.

Three products in one install

• An SMM panel. Providers, catalogue, orders with automatic dispatch, drip-feed, refills, cancellations, recurring subscriptions, a prepaid wallet and a public API.
• An omnichannel CRM. Seven channels in a single inbox, AI agents with a knowledge base, a visual automation builder, contacts, labels and quick replies.
• A reseller SaaS. Child panels with their own domain and branding, plans with a feature matrix, recurring billing, dunning and suspension — all automatic.

Orders that run themselves

• Connect any provider that speaks the standard SMM API. Import the catalogue, apply your markup and sell.
• Orders dispatch on their own and their status is polled back automatically, spaced out as the order ages so you do not hammer the provider.
• A circuit breaker pauses a provider after repeated failures, so one broken upstream cannot stall your whole queue.
• Drip-feed, refills within a window you choose, cancellations, mass ordering and recurring subscription orders.
• Every balance movement is a ledger entry. Add funds, payment bonuses, manual adjustments and refunds all leave a trail.

The inbox nobody else brings

This is what separates RedFamosa from the rest of the category.

• Seven channels, one thread list: WhatsApp Cloud API, Facebook Messenger, Instagram Direct, Telegram, e-mail over IMAP and SMTP, an embeddable web-chat widget, and your own support tickets.
• WhatsApp connects in three clicks through Meta’s Embedded Signup. Your app secret never reaches the browser: the code is exchanged server-side.
• AI agents with a real knowledge base. Feed them pasted text, PDF, DOCX or TXT files, or a URL, and they answer from your own material — then hand over to a human when the conversation needs one.
• A visual automation builder with six triggers, an eighteen-node palette and fourteen ready-made flows. Menus with native WhatsApp and Telegram buttons, captured answers, conditions, labels, assignment, and a flow that turns a chat into a paying client of the panel.
• The web-chat widget is one script tag, works on any external site, enforces an allow-list of origins, and carries a signed identity for visitors already logged into your panel.